Privacy Policy
DATA PROTECTION POLICY
Purpose of Data Processing
Depending on the form completed by the User in each case, personal data may be processed for the following purposes:
- Registered Users: The information provided in the registration form is used to manage website Users, allowing them to access their profile, view their orders, and make purchases without having to re-enter their identification details (first name, last name, email address, and telephone number) and delivery address. You may modify your profile settings at any time. Corona Amaral y Senning S.L.P. will not accept fraudulent registrations or attempts to impersonate individuals or companies. Providing false information in the registration form will result in the automatic cancellation of the User account. Corona Amaral y Senning S.L.P. reserves the right to verify the information provided by the User by telephone.
- Newsletter: Where you have given your consent in accordance with Article 21 of the Information Society Services Act, we will use your identification and contact details to send you information about website updates, news of interest, as well as promotions and offers relating to our products and services. The communication channels we normally use include email, postal mail, telephone, SMS, and push notifications, but only if you have given your consent. You may unsubscribe at any time easily and free of charge.
- Contact: The personal data you provide through the contact form will be processed solely to respond to your inquiry or request. The information collected is limited to identification and contact details, as well as information related to the nature of your request.
- Returns Form: The personal data you provide through the returns form will be processed for the assessment and management of the requested return or exchange, including collection of the product where necessary.
- Complaints Form: The personal data you provide through the complaints form will be processed solely for the purpose of handling your complaint.
- Other Purposes: The information provided may occasionally be used for:
- Conducting surveys to improve our services.
- Managing requests for information, suggestions, and customer complaints for their processing and resolution.
Data Retention Period
The personal data provided will be retained for the period necessary to comply with legal obligations, or until you object to the processing or withdraw your consent.
Legal Basis
Corona Amaral y Asociados S.L.P. is authorized to process personal data on the basis of the data subject’s consent, granted through the signing or acceptance of the relevant forms for one or more specific purposes, as established in Article 6(1)(a) of the General Data Protection Regulation (GDPR).
Accuracy of Data
In order to ensure that the data contained in our electronic and/or paper files remains accurate and up to date, efforts will be made to keep it current. Accordingly, Users must either make any necessary changes directly where such functionality is available or notify the relevant department of Corona Amaral y Asociados S.L.P. through a reliable means of communication.
Recipients
Personal data will not be disclosed or transferred to third parties, except where necessary for the development, monitoring, and fulfillment of the stated purposes, or where required by law.
User Rights
The data subject may exercise the rights granted under the General Data Protection Regulation (GDPR), including:
- The right to request access to their personal data.
- The right to request the rectification or erasure of their personal data.
- The right to request the restriction of processing.
- The right to object to processing.
- The right to data portability.
The data subject may exercise these rights by submitting a written request together with a photocopy of their national identity document (DNI) specifying the right they wish to exercise, addressed to:
Corona Amaral y Senning S.L.P.
Tax ID (CIF): B38959995
Avda. Andrés Vidal, 1
CP 38180 / 38107
Santa Cruz de Tenerife, Tenerife, Spain
or by email at: estudio@corona-amaral.com
If you believe that your rights regarding the protection of your personal data have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).
Security Measures
Finally, Corona Amaral y Senning S.L.P. informs you that it has implemented the appropriate technical and organizational measures within its information systems in accordance with the principle of accountability, in order to guarantee the security and confidentiality of stored personal data and to prevent its alteration, loss, unauthorized processing, or access, taking into account the current state of the art, implementation costs, and the nature, scope, context, and purposes of the processing, as well as the varying likelihood and severity of the risks associated with each processing activity.